REVIEWS

"We just moved into the Vining Mills subdivision built a new home and GENT has been absolutely wonderful, just minor things that come with new construction, but their attention to solving these minor issues has been nothing but superior! From Whitney to the techs and the knowledge these folks have in solving customer requests, is something you don’t see nowadays with companies, bravo to you guys, and I look forward to my future needs knowing Gent will take care of me. I salute you guys!"

"Prompt and competitive! Came out same day for quote and installed the next morning! Substantially beat competitor’s quote and saved us lots!"

"Called for service and Gent had a tech out the very next morning. Tech had my unit going in no time and repair cost was fair. I highly recommend them if anyone has HVAC needs."

"These installers were polite and did a excellent job and they know what they're doing I recommend this place over all the heating and cooling places around here."

"Professionalism, Punctuality, Quality, Responsiveness, Value"

"Gent Heating & Cooling is a superior company with excellent service and installation techs and an office crew that keeps everything running smoothly. I was very impressed with their dedication and commitment to high standards and quality work. Our A/C went out on our nearly 30-year-old Janitrol system during the heat of summer. Gent had a service tech out within a day and was able to get cold air flowing again. We knew it was long past time to buy a new heat/air system, but I still appreciated the service tech being very polite and gentle about the sad state of our existing unit when he suggested replacing it. There was absolutely no hard sales pitch and no pressure -- just the facts and a fair price for a new heat/air install. The office worked hard to get our installation scheduled within a couple of days and we had a new unit installed and a complete duct cleaning sooner than I ever expected. We live in an older (1930s) home that always presents some unexpected quirk and it did during the new unit install, but Gent handled it like the pros they are and I couldn't be more pleased with the product and with the entire Gent Heat & Cool team of professionals. Highly recommend Gent if you want experienced and fair professionals with a firm commitment to quality standards. Thank you to everyone at Gent Heating & Cooling!"

"Gent saved me thousands of dollars! I had another company look at my AC unit and was told the compressor was going bad. I doubted the skill level of that other company's technician and decided to get a second opinion and called Gent. The Gent technician took less than an hour to not only figure out the problem but get it repaired as well. I needed a faulty heat sequencer replaced, not a new compressor as I was told by the other company. Also, I was very impressed that they made a point to come out the same day that I called and followed through exactly as they promised. If only all service companies were as professional and prompt as Gent. Thank you again, Gent, you are now my go-to for heating and AC needs. I highly recommend"

"Our AC went out this past weekend. After calling the office first thing Monday morning, they returned my call to schedule someone to come out and look at our unit. Tito was our technician, he was wonderful. He diagnosed the issue and had it fixed within a couple of minutes. Thank you, Tito, and everyone in the office."

"I am happy we chose Gent Heating and Cooling to replace our 20 yr old Goodman with a new model. The two techs that came out were super efficient and knew exactly what to do. They replaced our old unit, replaced the old metal shroud with a much-improved one that they built on site. It looks good and will keep out the critters. The unit itself is so much quieter than our old unit. They informed me of what they were doing and why as well as cleaned up like they were never here. The owner Shane answered all my questions before they came out to do the job and his price was very reasonable for the heat pump unit, installation, and building of a new shroud. They also were on time and actually early for the installation. I would highly recommend Gent Heating and Cooling."

"Always arrive when scheduled and an honest company."

"Fantastic experience! Billy & Clifford installed a new heating & air unit for us. They both were on time, professional, pleasant, neat, explained what they were going to do, cleaned up after the job & showed us how to work to system. We’ve truly found our new H&A group!"

“Wow! what a wonderful experience with Shane and his crews. Although I never met any of them, Shane came and gave me an estimate within hours of me calling, when another company I was waiting on for an estimate just kept putting me off. His price was excellent, and today I was able to trust leaving the house and garage unlocked for them to install the unit while we were gone. We come home to a cool house, the old unit gone, everything locked back up and clean. We are very very pleased and would highly recommend them to anyone. How refreshing it is to work with professionals that do what they say they're going to do and when they say they're going to do it. Keep up the excellent work. God Bless.”

“We emailed for a quote for an HVAC unit to be replaced. Within 10 minutes I received a phone call stating he could come out today. Less than 30 minutes later he was at my home and his quote was a great deal. He had his crew install the unit the very next morning. Install took less than 3 hours and the time from the first phone call was less than 24 hours. Everyone was very friendly and professional. I highly recommend Gent to anyone needing service work done. I appreciate all the hard work and effort given by everyone at Gent's.”

“I could not be more pleased with the prompt and excellent service I received from Gent Heating and Cooling. My entire HVAC unit and all ductwork had to be replaced and their professionals had it completed in one day. Compare their prices with anyone and you will choose Gent Heating and Cooling and come out on top with a smile on your face. I'm 100% satisfied and I highly recommend this fine company.”

“My wife and I can't begin to tell you how pleased we are that we met Shane and his team. After 2 years of working with one of their "Happy" competitors and unknowingly being sold a bill of goods and scare tactics of a looming HVAC replacement at the cost of tens of "free financed" thousands, we finally have peace of mind. When our AC system finally broke down I decided to get some additional quotes. Shane came in and assessed the situation in about a half-hour... double-checking every step of the way. He even caught the fact that our condensers were flipped outside (2.5 ton installed on a 2-ton air handler and vice versa). Never a word about this from our "Happy" guys. Then, incredible for these days, he recommended exactly what we needed and nothing more... at a very reasonable cost. He sent his installer, Slim, out the very next day who was highly professional, courteous, and quick... completing the job in just a few hours. Spot on! Shane may think he sells HVAC units, but what he sells best is peace of mind. I'll look forward to working with him and his team over the coming years.”

"The Gent team did a phenomenal job in replacing my mom's a/c unit. The workers were very courteous and professional. I can't recommend them enough. Great people."

"They were very professional and speedy. Didn’t take them very long to complete the job and I was very pleased with the service."

"After a well-known Company said we would need to pay at least $490.00 labor and $200.00 in service calls after looking at the unit for over an hour, Gent came in, opened the unit and saw a Freon line touching the housing, causing a vibration!! Problem solved!!! Thank you so much"

"Shane and his crew are the absolute best around. They came out and diagnosed the problem and installed an all-new system in one day in the pouring down rain. You won’t get that type of service from anyone else."

"24 hours ago I had no heat. Now I'm toasty. Great job, Gent! Always responds quickly to any issues we have. Reliable and trustworthy."

"Great service and very reasonably priced. We will definitely call them again for their services."

"Shane was real nice and helpful. He made it a priority when I told him I needed a whole new unit ASAP and came out the next business day and did a good job."

"Great service, great people, great work,great equipment, Great price. I highly recommend these guys."

"They were able to be at our house in less than 24hrs and repaired the fan in 15 minutes! He seemed very competent, had the part on hand and had us cooling down in short order."

"Thank you so much for helping my family stay cool! They were fast, efficient, and very helpful! I highly recommend them! "

"I called at 6:10 this evening and the a.c. was fixed and they were done at 7:20. GREAT CUSTOMER SERVICE. I highly recommend them! "

"Fast!! Was here and gone within 30 minutes and my unit is running like a champ!! "